Member Stories

For more than 150 years, customer owned banks have served local communities with a 'people helping people' philosophy. Explore stories about the difference our members are making.

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Summerland banks on community

Northern Rivers NSW mainstay Summerland Credit Union, announces its evolution to Summerland Bank, ushering in a new era of banking that seeks to put the power back into the hands … Read more

Going Above And Beyond For Customers

Going above and Beyond for Customers

In the early days of COVID-19, Alana noticed the increased challenges faced by customers who are deaf and hard of hearing because of the mandatory use of masks, making lip-reading … Read more

How Defence Bank Helped Michael Meet Lola

How Defence Bank helped Michael meet Lola

Defence Bank is celebrating 10 years of the Defence Bank Foundation. Over the decade, the Foundation has cultivated the Defence Community Dogs program. The program provides highly trained assistance dogs … Read more

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Four times a year we’ll send you helpful banking tips and inspiring stories from our members.