In the wake of the recent Nepal-Tibet floods, the Customer Owned Banking Association (COBA) is urging Australians to stay alert to charity scams, including fake websites, crowdfunding campaigns and other … Read more
Australia’s customer-owned banking sector is putting prevention in focus this Scams Awareness Week (24 to 28 August 2026), reinforcing its ongoing commitment to protecting Australians from increasingly sophisticated crime. “Our … Read more
With millions of Australians set to share personal information as part of the upcoming Census, the Customer Owned Banking Association (COBA) is urging consumers to stay alert to scams impersonating … Read more
As household budgets feel the crunch of ongoing cost-of-living pressures, many people are likely to shop around for better deals on utilities, subscriptions, and even their bank accounts. Unfortunately, using … Read more
It is a myth that most scams happen in an instant through a single-clicked link or a momentary lapse in judgment. In reality, the most devastating modern scams are long … Read more
Hume Bank recently intercepted a sophisticated scam attempt targeting a customer, preventing the loss of $17,500 through a combination of proactive fraud monitoring, specialist financial crime expertise and timely customer … Read more
As the end of the financial year approaches, many shoppers will be eagerly looking out for EOFY sales. However, as ‘ghost’ or ‘phantom’ stores become more common online, the Customer … Read more
From 1 July, Australian consumers may notice a small but important change in the texts they receive from businesses and organisations, including messages from their customer-owned bank. The change is … Read more
The Customer Owned Banking Association (COBA) has acknowledged the release of draft industry codes for the Scams Prevention Framework (SPF), and will work constructively with government and industry to ensure … Read more
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